Overview
Tidio is a customer service platform with live chat, ticketing, flows and the Lyro AI Agent for automated responses and handoff to people.
Live chat and ticketing platform with AI automation.
Best for
- Small support teams adding chat and AI automation
Not ideal for
Not yet verified.
Pros
Editorial pros are still under review.
Cons
Editorial cons are still under review.
Pricing
- Model: freemium
- Starting price: Free plan
- Free plan: Yes
- Free trial: Yes
- Note: A limited free plan and a seven-day trial are listed.
Official pricing: Official pricing page
Use cases
- Live chat
- Support automation
- AI responses
Key features
- Live chat and ticketing
- Lyro AI Agent
- Support and sales flows
Integrations
Not yet verified.
Alternatives
Related tools from the same verified dataset.
Competitors and discovery
Related tools
People also compare
Recently updated
Editorial verdict
Editorial verdict pending. BastionPower publishes a verdict only after the tool is verified and reviewed against the same methodology used across the catalog.
Live chat and ticketing platform with AI automation.
FAQ
What is Tidio best for?
Small support teams adding chat and AI automation
Does Tidio have a free plan?
Yes. A free plan was present when BastionPower last verified the official pricing information.
What are the main alternatives to Tidio?
The verified dataset currently links 2 direct alternatives. See the alternatives section for current product names.
Trust, sources and change history
Verification level
Level 1 — Verified product information. No documented hands-on test record.
0 claim-supporting sources · Next review: Not scheduled
Sources (1)
Change history
- — Dataset record updated.
- — Product facts checked.
Editorial process, testing and rating method · Affiliate policy
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